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Denied Credit Because of a Credit Report Error? Here’s What to Do.

Finding out your loan or credit application was denied can be frustrating. But it’s even worse when the reason is a mistake on your credit report.

Maybe the report shows a loan you never took out. Maybe it lists a missed payment you know you made. Whatever the error, you have rights—and you don’t have to let the mistake stand.

Step 1: Read the Adverse Action Notice

If your application is denied, or if the lender offers you worse terms than expected, they are required by federal law to send you an adverse action notice. This notice will tell you:

  • The name, address, and phone number of the credit reporting agency (Equifax, Experian, or TransUnion) that supplied your credit report;

  • The credit score used in the decision and the key factors affecting it;

  • Your right to get a free copy of that credit report; and

  • How to dispute inaccurate information.

Step 2: Get the Credit Report Used in the Decision

Use the instructions in the notice to request your report directly from the credit reporting agency. You’re entitled to a free copy.

Step 3: Look for the Error

Carefully review the report to find what the lender saw. Common credit reporting mistakes include:

  • Accounts that don’t belong to you

  • Payments wrongly listed as late or unpaid

  • Outdated information that should’ve been removed

  • Mixed-up data from someone with a similar name or Social Security number

Step 4: Dispute the Error with the Credit Reporting Agency

To protect your rights under the Fair Credit Reporting Act (FCRA), you must send your dispute directly to the credit reporting agency (not just the creditor like Capital One or Wells Fargo).

We strongly recommend writing a dispute letter and sending it by mail, rather than using the online form. Include:

  • A clear explanation of what’s wrong

  • A copy of your credit report with the error highlighted

  • Any documents that support your claim (payment receipts, identity theft reports, etc.)

Step 5: Take Action If the Error Isn’t Fixed

If the credit reporting agency or creditor doesn’t correct the error—or performs a sloppy, automated investigation—you may need to take further steps.

  • You can send a second, more detailed dispute

  • Or you can talk to a lawyer who handles credit reporting cases

Don’t Let a Credit Report Mistake Cost You

We’ve seen clients denied mortgages, car loans, and even jobs because of false information on their credit reports. If this is happening to you, don’t wait. You have rights—you just have to use them.

How Credit Report Errors Cost You Money, Housing, and Job Opportunities

Finding a mistake on your credit report can feel frustrating or even scary. You’re not alone. Every year, millions of Americans discover errors that impact their finances, housing, and even job opportunities. Understanding how credit report errors can affect you is the first step toward protecting yourself and fixing the problem. Let’s walk through the major ways these mistakes can cause real harm, and what you can do about it.

How Credit Report Errors Can Cost You Money

Even a small mistake can have a surprisingly big financial impact. When your credit report shows something it shouldn’t, like a late payment you never missed, or an account you don’t recognize, your credit score can drop. And a lower score often means higher costs:

  • Higher interest rates on loans and credit cards

  • Bigger down payments on homes and vehicles

  • Higher insurance premiums in many states

  • Unexpected fees or security deposits

For example, let’s say you apply for a mortgage. A difference of just 50 points on your credit score (caused by an error) could cost you tens of thousands of dollars in extra interest over the life of the loan. Errors aren’t just frustrating, they can hit your wallet hard.

How Credit Report Errors Affect Housing Opportunities

Your credit report doesn’t just influence lenders, it affects where you live, too. Landlords and property managers often run credit checks when screening rental applications. If they see:

  • A collection account you don't recognize,

  • An old unpaid balance that should have been cleared,

  • Or simply a low score caused by mistakes,

they might decide to deny your rental application, even if the information is wrong. Mortgage lenders are just as cautious. In some cases, an error could lead to a denied loan application.

How Credit Report Errors Impact Employment

Credit report errors can even affect your job prospects, especially for roles involving money, data, or sensitive responsibilities. Employers don’t see your score, but they can view major negative marks like collections or judgments. These can raise red flags about financial responsibility even if the information is false.

For instance, someone applying for a bank job might be passed over if their report wrongly shows a defaulted loan. That's why reviewing your report before applying for jobs is just as important as updating your resume.

What You Can Do If You Find a Credit Report Error

The good news? You have strong rights when it comes to your credit information. Here’s what to do if find out there’s a mistake on your credit reports:

  • Request Your Full Report. You can get free copies of your credit reports at AnnualCreditReport.com.

  • Review Carefully. Look for incorrect balances, unfamiliar accounts, wrongly reported late payments, and outdated information.

  • Gather Supporting Documents. Bank statements, payoff letters, or other proof can help strengthen your case.

  • Dispute the Error. Send a written dispute to the credit bureau (and sometimes the company that reported the information). Make sure to keep copies of everything you send.

  • Follow Up. Credit bureaus usually have 30 days to investigate your dispute. Make sure you get written confirmation of the results.

Final Thoughts

Credit report errors aren’t just small glitches, they can have real consequences for your finances, your home, and your career. The key is not to panic. Most errors can be corrected with the right steps. And the earlier you act, the easier it is to prevent bigger problems down the road.

If you recently found a mistake on your credit report, you’re already doing the right thing by learning more. Stay informed, stay organized, and stay diligent. Your credit score, and your peace of mind, is worth the effort.

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